Matthew Devaney

ServiceNow is a popular platform for I/T Teams to manage helpdesk tickets and build knowledge bases. But what if your Copilot Studio Agent could tap into that knowledge base and instantly answer tech support questions? Or let Users get information…

I’m back with a brand new video on how to upload a file through the chat window in Copilot Studio. Maybe you’re thinking, “hey Matthew, didn’t you just do this a couple of weeks ago.” And YES, I did. But…

You can upload a file in Copilot Studio without prompting the User without using a question node. The User can simply drop a file into the chat window, the Agent will detect the file and then process it. This is…

I wanted to upload a file to the chat window in MS Teams and have my Copilot Studio Agent run a prompt on the file. I thought this would be easy, but it ended up being a surprisingly difficult challenge.…

I’ll show you how to build a complete Copilot Studio Agent that takes full advantage of generative orchestration mode. Over the course of a multi-turn conversation, the Agent will use its instructions and messages sent by the User to decide…

You can add a record to a table variable in Copilot Studio using a hidden node type named EditTable. The EditTable node can only be added through the YAML code editor. It also gives the ability to remove a record,…

In Copilot Studio you can detect multiple entity types (name, email, etc.) in a question node by choosing to identify “one of multiple entities”. Then after the User responds to the question, we determine which entity type was entered and…

In Copilot Studio you can upload a file to a chat window and then perform actions on it like run a prompt or save the file to SharePoint. This method shows how to upload a file by using a question…

Citations can be customized to open a PDF to a specific page in Copilot Studio by appending the text “#page=3”. When the user clicks on the citation the Agent will navigate them to the page making it easy to see…